Education abroad offices are being asked to do more with less—serve more students, reduce administrative burden, and deliver timely, high-quality support with limited staff capacity. In this session, David Nelson, Director of Study Abroad Solutions, explores how AI can be applied practically and responsibly to improve operations and decision-making across education abroad and international programs.
Designed for practitioners with little-to-no technical background, this session demystifies today’s AI landscape and introduces core concepts such as prompt engineering, meta prompting, retrieval-augmented generation (RAG), and AI agent swarms. Through real-world examples, attendees will see how AI can help analyze student inquiries, improve capacity planning, support new advisors, evaluate partners, surface equity insights, and inform financial and portfolio decisions—without requiring coding or data science expertise.
- AI Landscape & Tools: Understand today’s AI environment, key terms, and where AI can (and can’t) support education abroad operations.
- Prompting & Advanced AI Concepts: Learn how prompt engineering, meta prompting, RAG, and AI swarms enable better insights and workflow support, without coding.
- Practical Use Cases: Explore real-world examples of how AI can improve inbox management, capacity planning, advising support, equity insights, and decision-making.
- Governance & Ethical Guardrails: Review best practices for responsible AI use, including transparency, human oversight, data protection, and equity considerations.
